Frequently Asked Questions

Find answers to common questions about our sustainable beauty range

Are UpCircle products truly vegan and cruelty-free?

Yes, 100%. All our products are certified vegan and cruelty-free, meaning no animal-derived ingredients are used and no testing is performed on animals.

What does 'upcycled' beauty mean?

Upcycled beauty involves rescuing high-quality ingredients that would otherwise go to waste—such as coffee grounds or fruit stones—and transforming them into potent skincare.

Is your packaging recyclable?

We prioritize the planet. 99% of our packaging is plastic-free, utilizing glass jars, aluminum tubes, and fully recyclable cardboard outer boxes.

Are your products suitable for sensitive skin?

Our formulations are dermatologically tested and designed to be gentle. However, we always recommend a patch test before full application.

How should I store my natural skincare products?

To maintain potency, store your products in a cool, dry place away from direct sunlight and ensure lids are tightly sealed after use.

Do you offer a refill scheme?

Yes! We offer a circular refill program for many of our bestsellers to help reduce waste and reward our community for returning empty packaging.